ZIMBABWE has one of the highest rates of private health insurance expenditures as a share of total health expenditures in the world, according to the International Journal for Equity in Health.
But mostly when it comes to health insurance, many a people have been sceptical about the services they get from the insurers.
But other insurers have managed to soar above associated problems.
Below, NewsDay (ND) speaks to Quest Vitality Medical Scheme general manager Godfrey Mushonga (GM) about their own medical scheme and what unique services they offer.
ND: Kindly tell us more about Quest Vitality Medical Scheme and the solutions available.
GM: Quest Vitality Medical Scheme is a subsidiary of the Quest Financial Services Group and is a licensed medical aid scheme as per section 4(1) of the medical services regulations SI 330 of 2000.
Quest Vitality Medical Scheme offers unique value-laden medical aid products that cater for all the socio-economic clusters within Zimbabwe.
The company offers affordable, available and accessible medical plans underpinned by the use of smart technologies in the distribution chain.
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The company has also introduced innovative cutting edge, disruptive medical aid solutions through the medical aid tokens that focus on health care and wellness provision in an effort to improve the lives and livelihoods of the Zimbabwean populace
Quest Vitality Medical Scheme has developed healthcare solutions to realise improved health outcomes for all, including the vulnerable and marginalised, to enhance Zimbabwe’s human capital development towards a prosperous and empowered upper-middle income society in line with Zimbabwe’s National Health Strategy (2021- 2025)
ND: What entails the Quest Vitality Senior Plan?
GM: Quest Vitality Senior Plan is medical aid plan for senior citizens. As a pensioner whose budget is tight but whose medical expenses are expected to increase due to their age, it is vitally important to note that Quest has options available to suit their budget and their medical needs with Quest Vitality Medical Aid.
In that regard, Quest Vitality Medical Aid has developed tailor-made senior citizens plans that include comprehensive in-hospital cover in case of medical emergencies, day-to-day cover for GP visits and medication as well as the deluxe combined benefits packages.
ND: Why should senior citizens join this cover?
GM: The tailor-made Quest Senior Citizen medical packages cover focus on transformational disciplines, that is specific medical aid cover in the primary secondary, tertiary, quaternary and quinary space with engaged service providers offering cost-effective patient-centred medical treatment thus creating congruency between premium payment and health service provision.
Furthermore, the medical aid cover packages for senior citizen will ensure access to health services for and including GP consultations, prescription drugs, mental health strategy, hospitalisation, radiology, psychologists, physiotherapy, audiometry, ophthalmologists, ambulance services.
The selected disciplines are designed to efficiently save lives, improve health and nutrition outcomes and ensure availability of a healthy and peaceful senior citizen age group.
ND: Most health schemes do not offer packages for senior citizens?
GM: As our elders navigate their golden years, having consistent and reliable healthcare grows in importance.
That usually means having access to private healthcare, which can be a challenge for most.
Entering retirement brings the opportunity to focus on overall well-being and personal growth.
However, it’s also a time when a clear healthcare plan is needed.
Pensioners often face age-related health challenges such as managing chronic conditions and accessing regular medical care, which is why Quest Vitality Senior Plan packages stand out as a beacon of hope.
By covering day-to-day medical needs in exchange for a small monthly premium, it becomes easier to navigate these challenges without the stress of financial strain
ND: Which healthcare services can members access?
GM: Quest Vitality Medical Scheme has established a network of primary, secondary, tertiary, quaternary and quinary service providers that offer cost-effective patient-centred medical treatment, thus creating congruency between premium payment and health service provision.
Members can access the full list of service providers on our website, www.questvitalitymed.com or alternatively visit our offices at no 06 Rochester Crescent, Alexandra Park Harare or call our offices on 086 77 010 396/ 0772 694 881
ND: Thank you Mr Mushonga , for the time taken to walk us through Quest Vitality Medical Aid and its solutions.
GM: Thank you for the opportunity.
