Customer engagement management and entrepreneurship (Part 1)
CEM is a combination of technology, data analysis, and human engagement that aims to create individualised and seamless customer service experiences.
By Farai Chigora and Tabani Moyo
May. 4, 2025
Unlocking the hidden power of employee engagement surveys
It is not uncommon for organisations to hesitate when it comes to implementing employee engagement surveys.
By Memory Nguwi
Nov. 1, 2024
Harnessing art for spiritual growth and community building
Many Zimbabwean faith communities are turning to art and creative expression as a powerful revival strategy to entice them to participate in church and religious activities.
By Raymond Millagre Langa
Oct. 27, 2024
NRZ seeks to evict pastor from Harare land after US$2m investment.
He said engagement with lawyers representing the NRZ during a pre-trail conference showed that the parastatal relied on an outdated lease agreement.
By The Standard
May. 12, 2024
ZiG: Scars of the past linger, casting a shadow over its successful rollout
Stakeholder engagement is crucial in navigating complex economic transitions such as the introduction of a new currency.
By Gloria Ndoro-mkombachoto
May. 3, 2024
‘United effort key in fight against environmental degradation’
Local authorities were also encouraged to consider having by-laws to force miners to reclaim damaged land.
By Rex Mphisa
Mar. 15, 2024
The art of effective communication
We are always communicating and the ability to cultivate that skill determines the level of influence in the community.
By Jonah Nyoni and Otildah Ndhlovu
Dec. 16, 2023
Tea Talk: Beyond hampers for employee welfare
Employee engagement is about the little things when it comes to material gestures.
By Carol White
Jul. 14, 2023
What every organisation needs to know about EES
Employee engagement surveys can provide many benefits for companies, such as:
By Memory Nguwi
May. 12, 2023
