In an effort to promote and further boost the vehicle insurance sector in the Kingdom of Saudi Arabia, Najm Insurance Services Company has introduced a new and first-of-its-kind initiative under the name of Najm Repair Network or NRN. This initiative will handle the repairs for vehicles of third-party insurance clients involved in traffic accidents in the Kingdom.
The NRN service will represent a fascinating opening move in the insurance sector of Saudi Arabia, which aims to improve the vehicle’s safety and integrity on the roads. Below, we will be discussing the benefits of Najm Repair Network NRN, as well as Najm Insurance Services Company’s commitment in the automotive industry in KSA.
What are the benefits of the NRN Service?- Provide a vehicle towing service from the client's location or the scene of the collision via an approved carrier
- Supply original & certified car spare parts to preserve the car’s authenticity and value
- Repair the third-party’s damaged vehicle instead of offering cash compensation
- Assist the clients with the aftermath to save their effort and time
- Monitor the progress of insurance claim procedures
- Oversee the vehicle damage assessment as well as the repair process
- Offer a certified warranty for all vehicle repairs
- Return the vehicle to the client after repair through a certified carrier
The CEO of Najm Insurance Services Company “Mohammed Y. Al Shehri” said, "NRN will diversify insurance compensation options by delivering superior repair services for third-party vehicles involved in accidents, promoting road safety, safeguarding society, stimulating investment in the repair sector, and curbing fraud."
Since its launch in April 2023, the National Repair Network (NRN) has surpassed all expectations, demonstrating remarkable reliability and garnering positive customer engagement. This initiative has consistently delivered outstanding performance, ensuring that the clients receive the highest level of service and support.
In order to provide the customers with a hassle-free experience, the National Repair Network (NRN) was launched in collaboration with authorized repair facilities and insurers to facilitate seamless delivery of their services.
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This step marks a new path towards improving the experience of traffic accident victims in Saudi Arabia, as it offers practical and creative ways that will raise road safety standards and advance the overall safety and well-being of the society.
Najm Insurance Services Company Duties and LiabilitiesWithout a doubt, Najm remains consistent in its commitment to improving service quality, and increasing public knowledge of insurance. By concentrating on these important aspects, the company aims to guarantee client satisfaction & safety, furthermore deliver great customer service that will surpass their expectations.
It is worth noting that Najm embarked on its journey in accordance with two of the 2030 Vision's primary programs; first, achieving a comprehensive digital transformation within all of its services, second, developing and improving the quality of life in the Kingdom of Saudi Arabia.
In the EndNajm's all-encompassing strategy is to respond quickly to the needs of motorists across the Kingdom of Saudi Arabia by providing fair treatment, as well as contributing to the speedy and accurate settlement of claims.
