
ONE of Zimbabwe’s top bus companies CAG Travellers Coaches is making waves with its innovative approaches and commitment to excellence, a move meant to revolutionise the passenger transportation industry.
The company recently introduced a pre-booked express bus system, allowing passengers to book a bus before departure and enjoy a seamless journey without stops at ranks.
This move previously offered by City Link, Executive Coaches and Road Wolf is a game-changer in the industry, saving passengers’ valuable time and enhancing their overall travel experience.
The pre-booked express bus system is a significant step forward in the industry.
This approach is poised to reap the benefits of its innovative approach by eliminating stops at ranks ensuring faster travel times, reduced congestion and increased customer satisfaction.
CAG Travellers Coaches has also taken the initiative to introduce WiFi in its buses, ensuring that passengers stay entertained and connected during their rides.
Recently, CAG Travellers Coaches was awarded the Best Passenger Road Company of the Year at the prestigious Africa Company of the Year Awards held in Dar es Salaam, Tanzania in recognition of the company’s tireless efforts to provide top-notch services and its unwavering commitment to customer satisfaction.
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The Africa Company of the Year Awards is a prestigious recognition platform that celebrates outstanding achievements and excellence in various industries across Africa.
CAG Travellers Coaches director Afra Nhanhanga was recently appointed Yutong Bus ambassador for Zimbabwe as their company boasts an impressive fleet of over 300 buses, renowned for their durability and reliability.
Yutong Bus is a global bus manufacturer and partnership with the brand is a testament to its dedication to providing the best possible services to its customers.
As the bus industry continues to evolve, CAG Travellers Coaches is well-positioned to remain at the forefront of innovation and excellence.
In an interview with CAG Travellers Coaches supervisor Emmanuel Nhanhanga, he said they are trying to set new standards in the passenger transportation industry.
“CAG Travellers Coaches is the perfect choice for passengers seeking a reliable and comfortable travel experience as we focus on customer satisfaction, innovation and excellence,” he said.
“Our aim is to make our customers book and board buses without any hustles. Currently, we have the booking system on the Harare-Bulawayo route.
“Next we are moving to Harare to Mutare route up and until we reach all parts of the country.”